Welcome to lucknowgamez.com. We are committed to protecting the privacy and security of our users. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website, use our mobile application, or engage with any of our services (collectively, the “Services”).
By creating an account or using our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information to provide and improve our Services. The types of information we collect include:
a) Personal Information You Provide to Us:
- Account Registration Data: When you register for an account, we collect your mobile number, which is essential for the Lucknow Game Login process and account verification. You will also be asked to create a password.
- Financial Information: To process deposits and withdrawals, we require you to provide your bank account details, including account number and IFSC code, or other payment-related information.
- Communication Data: If you contact our customer support, we may collect the information you provide in your communications with us.
b) Information We Collect Automatically:
- Device and Usage Information: We may automatically collect information about your device and how you use our Services, including your IP address, device type, operating system, browser type, and gameplay activity (such as games played, bets placed, and session duration).
- Cookies and Similar Technologies: We use cookies to enhance your user experience, such as keeping you logged in and remembering your preferences. Cookies help us understand how our Services are being used so we can improve them.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Manage Our Services: To create and manage your account, facilitate the Lucknow Game Login, process your transactions (deposits and withdrawals), and operate our games.
- To Ensure Security and Prevent Fraud: To verify your identity, monitor for fraudulent or unauthorized activity, and enforce our Terms of Service.
- To Improve Our Services: To analyze usage trends, gather feedback, and improve the functionality, design, and user experience of the Lucknow Game platform.
- To Communicate with You: To send you important service-related notifications, such as updates to our terms, security alerts, and transaction confirmations. We may also send you promotional information about new games or bonuses, which you can opt-out of at any time.
- To Comply with Legal Obligations: To fulfill our legal and regulatory requirements, such as anti-money laundering (AML) and responsible gaming obligations.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:
- With Third-Party Service Providers: We may share information with trusted third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer support. These providers are contractually obligated to protect your information and are not permitted to use it for any other purpose.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- To Protect Our Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or potential threats to the safety of any person or violations of our Terms of Service.
4. Data Security
We are committed to protecting your information. We implement industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect your data from unauthorized access, alteration, disclosure, or destruction. While we take strong measures to safeguard your information, please remember that no method of transmission over the Internet is 100% secure. You are also responsible for keeping your Lucknow Game Login password confidential.
5. Data Retention
We will retain your personal information for as long as your account is active or as needed to provide you with our Services. We may also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights and Choices
You have certain rights regarding your personal information. You can:
- Access and Update: Access and update your account information at any time through your profile settings.
- Opt-Out: Opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
- Account Deletion: Request the deletion of your account by contacting our customer support. Please note that we may be required to retain certain information for legal or security reasons.
7. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete that information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us at:Email: support@lucknowgamez.com